Applying Knowledge Management: Principles and Practices



Overview

Knowledge management gives you the tools to harness, develop and direct expertise across your organisation, helping you apply it more effectively to meet strategic goals. It also drives continuous learning and innovation, creating long-term competitive advantage. 

This intensive one-day course equips you with practical strategies and tactics to unlock more value from your existing resources. You’ll explore each stage of the knowledge management cycle, from vision and search through to application, and learn how to link them directly to organisational performance. 

Now a requirement under the ISO 9001:2015 Quality Management Standard, knowledge management is essential for any organisation aiming to identify and apply its intellectual assets with intent. This course shows you how to build that capability, whether you work in manufacturing, technology, services or the primary industries. 

Led by Dr John Wilson and Larry Campbell, experienced practitioners and subject experts, the course brings together theory and real-world application to help you implement knowledge management with confidence. 

Programme details

Vision and search 

  • Vision and gap analysis 
  • Identify new sources of technology and ideas 
  • Explore creativity, innovation and idea mapping 

Generation, acquisition and capture 

  • Investigate the nature of communication throughout the organisation 
  • Understand the nature of tangible and intangible assets 
  • Protect and secure knowledge 
  • Use information and communication technologies to facilitate the knowledge management process 
  • Use customer relationship management processes to enhance strategic learning 
  • Use the supply chain as a source of innovation and creativity 

Transformation and transfer 

  • Develop communities of practice 
  • Mine tacit/hidden skills and make them explicit so that they can be applied throughout the organisation 
  • Develop hard and soft skills to enhance knowledge management 
  • Develop a climate of trust in the organisation 

Application 

  • Develop a checklist which can be used to assess the extent and quality of knowledge management within your organisation 
  • Develop individual, group and organisational knowledge management strategies 
  • Develop a knowledge management framework to be implemented in your organisation

Attending Your Course 

Further details will be emailed to you two weeks ahead of your course, which will include registration information.

Please get in touch if you have not received this information within five working days of the course start date.  

In the meantime, you may wish to plan your travel: Travel information 

Certification

In order to be eligible for a certificate of attendance, you will need to attend the whole course. Participants who meet this criterion will be emailed after the end of the course with a link, and instructions on how to access their University of Oxford digital certificate. 

The certificate will show your name, the course title and the dates of the course you attended. You will be able to download your certificate, as well as share it on social media if you choose to do so. 

Fees

Description Costs
1. Standard Course Fee £685.00
2. Discount fee package: 16 - 18 March 2026 £1835.00

Payment

This course can be taken separately or as part of a discount fee package including Successful change Management (17 March) and Strategic Planning and Foresight: Learning from and Managing for the Future (18 March), saving £220.

Fees include course materials, tuition, refreshments and lunches. The price does not include accommodation.

All courses are VAT exempt.

Register immediately online 

Click the 'Book now' button on this webpage. Payment by credit or debit card is required.

Request an invoice

If you require an invoice for your company or organisation, please email us to request an online enrolment form. Payment is then accepted online, by credit/debit card, or by bank transfer.

Application

If you would like to discuss your application or any part of the application process before applying, please click 'Ask a Question' at the top of this page.

Level and demands

This course is for engineers, scientists, managers and other staff in high-tech companies and organisations from both the public and private sectors. Gain a comprehensive insight into the main aspects of knowledge management and the practical skills you need to build or begin the introduction of knowledge management interventions within your organisation.

If you're uncertain whether this course is suitable for your requirements, please contact us with any questions you may have.

Accommodation

Although not included in the course fee, accommodation may be available at our on-site Rewley House Residential Centre. All bedrooms are en suite and decorated to a high standard, and come with tea- and coffee-making facilities, free Wi-Fi access and Freeview TV. Guests can take advantage of the excellent dining facilities and common room bar, where they may relax and network with others on the programme.

To check prices, availability and to book rooms please visit the Rewley House Residential Centre website. 

Enrolled students are entitled to discounted accommodation rates for the purpose of study, at Rewley House, and can contact the administration team for the promotional code to use for making online accommodation bookings via the website.

Terms & conditions for applicants and students

Information on financial support