Applying Knowledge Management: Principles and Practices



Overview

Knowledge management gives you the tools to harness, develop and direct expertise across your organisation, helping you apply it more effectively to meet strategic goals. It also drives continuous learning and innovation, creating long-term competitive advantage. 

This intensive one-day course equips you with practical strategies and tactics to unlock more value from your existing resources. You’ll explore each stage of the knowledge management cycle, from vision and search through to application, and learn how to link them directly to organisational performance. 

Now a requirement under the ISO 9001:2015 Quality Management Standard, knowledge management is essential for any organisation aiming to identify and apply its intellectual assets with intent. This course shows you how to build that capability, whether you work in manufacturing, technology, services or the primary industries. 

Led by Larry Campbell, an experienced practitioner and a subject expert, the course brings together theory and real-world application to help you implement knowledge management with confidence. 

Programme details

Vision and search 

  • Vision and gap analysis 
  • Identify new sources of technology and ideas 
  • Explore creativity, innovation and idea mapping 

Generation, acquisition and capture 

  • Investigate the nature of communication throughout the organisation 
  • Understand the nature of tangible and intangible assets 
  • Protect and secure knowledge 
  • Use information and communication technologies to facilitate the knowledge management process 
  • Use customer relationship management processes to enhance strategic learning 
  • Use the supply chain as a source of innovation and creativity 

Transformation and transfer 

  • Develop communities of practice 
  • Mine tacit/hidden skills and make them explicit so that they can be applied throughout the organisation 
  • Develop hard and soft skills to enhance knowledge management 
  • Develop a climate of trust in the organisation 

Application 

  • Develop a checklist which can be used to assess the extent and quality of knowledge management within your organisation 
  • Develop individual, group and organisational knowledge management strategies 
  • Develop a knowledge management framework to be implemented in your organisation

Attending Your Course 

Further details will be emailed to you two weeks ahead of your course, which will include registration information.

If you have not received your joining instructions five working days before the course start date, please get in touch. 

In the meantime, you may wish to plan your travel: Travel information 

Digital Certification

In order to be eligible for a certificate of attendance, you will need to attend the whole course. Participants who meet this criterion will be emailed after the end of the course with a link, and instructions on how to access their University of Oxford digital certificate. 

The certificate will show your name, the course title and the dates of the course you attended. You will be able to download your certificate, as well as share it on social media if you choose to do so. 

Fees

Description Costs
1. Standard Course Fee £685.00

Payment

This course can be taken indivually, or as part of our Business and Management Skills: Discount Registration Week (8 - 12 June 2026).

Fees include course materials, tuition, refreshments and lunch. The price does not include accommodation.

All courses are VAT exempt.

Register immediately online 

Click the 'Book now' button on this webpage. Payment by credit or debit card is required.

Request an invoice

If you require an invoice for your company or organisation, please email us to request an online enrolment form. Payment is then accepted online, by credit/debit card, or by bank transfer.

Tutor

Larry Campbell

Larry CampbellLarry Campbell is Senior Advisor to the CEO of The Saudi British Bank (SABB). In this capacity Larry works closely with the bank’s senior leadership team on a number of strategic initiatives, ranging across topics including digital, strategy, communications, data and knowledge management, and environmental, social and governance (ESG) change.

Prior to joining SABB, Larry was a Partner at KPMG China, where he specialised in financial services strategy and business development, in particular focused on wealth management and private banking. He was deeply involved in driving innovation, digital advancement and the financial technology (FinTech) agendas and advised KPMG's biggest banking sector clients on these topics.

Larry has 37 years of senior management experience spanning the financial services, technology and media sectors. Before joining KPMG in 2016, Larry was Group Chief Knowledge Officer with HSBC. During his 15-year career with HSBC, he led knowledge management globally, served on the bank’s Global Communications Executive Committee, and worked closely with the leadership of the bank’s global businesses and functions. In the early 2000s, he was responsible for the initial development and launch of HSBCnet, the bank's global transaction banking platform.

Larry has a Master’s Degree in Strategic Knowledge Management from Middlesex University. He is an Associate Tutor with the Department for Continuing Education at the University of Oxford, and a TED speaker.

Larry began his career as a journalist in the mid-1980s in Sri Lanka. He moved to Hong Kong in 1987 and specialised in technology journalism, founding the Technology Post section of the South China Morning Post in 1990. He became an independent publisher and entrepreneur in the 1990s, setting up a number of successful digital ventures. In 2001, Mr Larry joined what became HSBC's Global Banking and Markets business.

He is a regular publisher of thought leadership on topics ranging from wealth management, digital, knowledge management, ESG and change management.

Application

If you would like to discuss your application or any part of the application process before applying, please click 'Ask a Question' at the top of this page.

Level and demands

This course is for engineers, scientists, managers and other staff in high-tech companies and organisations from both the public and private sectors. Gain a comprehensive insight into the main aspects of knowledge management and the practical skills you need to build or begin the introduction of knowledge management interventions within your organisation.

If you're uncertain whether this course is suitable for your requirements, please contact us with any questions you may have.

Accommodation

Although not included in the course fee, accommodation may be available at our on-site Rewley House Residential Centre. All bedrooms are en suite and decorated to a high standard, and come with tea- and coffee-making facilities, free Wi-Fi access and Freeview TV. Guests can take advantage of the excellent dining facilities and common room bar, where they may relax and network with others on the programme.

To check prices, availability and to book rooms please visit the Rewley House Residential Centre website. 

Enrolled students are entitled to discounted accommodation rates for the purpose of study, at Rewley House, and can contact the administration team for the promotional code to use for making online accommodation bookings via the website.

Terms & conditions for applicants and students

Information on financial support